This is my first post under the Mystery Shopping category.
I visited the SM Mega Mall branch of Krispy Kreme last Saturday at about 10:30 AM. I was to meet a close friend that day and needed a place to wait. I could have stayed at any of the two branches of Starbucks Coffee but I thought that I’ve been to that café too many times so I headed for Krispy Kreme.
As we all know, Krispy Kreme is a US doughnuts franchise that is expanding outside of its home market. It was brought to Philippine shores by the owners of Max’s Restaurant.
This is visit is only my second time to visit the store. The first one was about four to five months ago, I lost count. However, I do remember that in my first visit I bought a dozen Krispy Kreme doughnuts for the first time. I guess I got curious because you always see product placements all over US movies and television shows, I might as well know what the fuss is all about.
Anyway back to my story, as I enter the store I was courteously greeted “good morning” by the staff. I approached the store’s doughnut display at the counter to see if any new doughnut flavor would tickle my fancy. In less than thirty seconds I was asked by counter staff of my order, I did not answer immediately but was given a free sample of their “Original Glazed.” I told him that I’m interested in coffee and was told about their different coffee styles and flavors.